ITS Help Tickets Bouncing

System: 
ITS Ticketing System
Status: 
Having Trouble
Issue start: 
Tuesday, July 3, 2018 - 7:30am
Estimated resolution time: 
Tuesday, July 3, 2018 - 4:23pm
Who is affected: 
Anyone attempting to email help.humboldt.edu addresses.
Affected in what way: 
Request will not create a help ticket and will get bounced back to sender.
Workaround: 
None.
What happened: 
Investigating.