Here are a few suggestions to help you prepare for working remotely.

If you need something that’s not on this list, or run into trouble, please create a ticket [1].

• Accessing your files
• Access to special software
• Equipment
• Internet options
• Phones
• Recording Lectures
• Routing Forms/Documents
  
• Security
• Zoom
  
  

Accessing your files

We recommend you migrate your local files to Google Drive [2].

If you need access to share drives, you can use VOffice. 

Access to special software

We have many titles you can install on your personally-owned computer: http://hsu.link/software
[3]

Faculty and Staff: VOffice can be used to access on-campus services (like OBI and Nolij) and has the following software available:

1. Adobe Acrobat DC

2. Google Chrome

3. Microsoft Office

4. Mozilla Firefox

5. Tableau Reader

6. UAchieve 

To Access VOffice:

• From any browser go to: voffice.humboldt.edu [4]

• Sign in with HSU username & password

You will notice two options: VOffice and myHumboldt, choose which one you need:

• VOffice will get you to a Windows desktop with the software listed above.

• myHumboldt will connect you to the myHumboldt portal where you will be able to get into OBI, Peoplesoft, Dars, Nolij, Key Advisor Page, Campus Marketplace, etc.

If you need access to software that’s only on your workstation, please create a ticket [1] and we’ll get you connected to VPN and remote desktop.

• How to Connect to VOffice [pdf] [5]

Students and Faculty: 

The Virtual Lab (vlab.humboldt.edu [6]) has been updated with more titles available for you to use online.

All of our Windows labs are available for remote access [7], which is great for intesnive programs such as Adobe Creative Cloud and GIS Applications.

Gist Hall 215 and Natural Resources 203 are open for student use.

Specially requested titles:

• Adobe Creative Cloud: Available in our labs for remote access [7] and in VLab (vlab.humboldt.edu [6]). This is available for installation on personal computers [8]. 

• SPSS: Available in VLab (vlab.humboldt.edu [6]) and available for installation [8] on personal computers.

Remote Lab Computer Access:

Remote connections into lab computers [9]

Instructions: Windows [10] | Macintosh [11] | ChromeOS [12]

Borrowing Equipment (Laptops, Webcams, headsets, etc.)

Staff and faculty can borrow a laptop, headset, webcam, and tripod with lighting. If you have/borrow a Chromebook, you can use VOffice or VLab (see above). Other equipment may be available [13], including webcams and headsets. Email help@humboldt.edu with your request.

If you'd like to take your office desktop home to use, email help@humboldt.edu, and we'll get it ready to go for you. If you need to borrow the monitor, keyboard, and mouse from your office, go ahead (just be careful when transporting and take a picture of how the cables connect so you can reconnect when you get home). Make sure to bring everything back when we all return. 

Students can borrow a chromebook, headset, and/or webcam. Students without internet access can request assistance, and we'll help find a solution (hotspot or rural internet provider). Please fill out the HSU Student Technology Needs Questionnaire [14].

Internet options

• Many other universities and colleges offer eduroam wireless, your username@humboldt.edu credentials will work to get you guest access at any of them. Here is a map [15].

• Humboldt State eduroam wireless is up and running.  Signals are strongest at the following locations:
  

o   FS7 (Near Van Matre Hall)

o   FS9 (between Gist Hall and SBS)

o   FS10 (behind Harry Griffith Hall)

o   G14 & G15 (at 14th & B streets)

Be safe and plan ahead! Buildings are locked and restrooms are not available.  Always be mindful of your surroundings!

• Altice/Suddenlink response [16]: offers 30 MB internet to any new student subscriber free for 60 days.  No late fees or terminations for existing customers.

• Comcast COVID-19 response [17]: offers free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time.

• Charter Free Internet offer for 2 months [18].

• AT&T COVID-19 response [19]: offers open hot-spots, unlimited data to existing customers, and $10/month plans to low-income families.

• Verizon COVID-19 response [20]: follows the FCC agreement*, adds 15 GB data to existing customers, waives overage charges.

• Sprint COVID-19 response [21]: follows FCC agreement*, provides unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge.

• T-Mobile COVID-19 response [22]: follows the FCC agreement*, unlimited smartphone data and 20 GB hotspot data.
  

• US Cellular COVID-19 response [23]: follows the FCC agreement*, adds 15 GB data to existing customers, waives overage charges.

• Metro PCS COVID-19 response [24]: follows the FCC agreement*, increased to unlimited data plus additional 10GB hotspot functionality

• We have a limited number of hotspots for those without permanent internet service.

*FCC agreement [25] stating that providers will waive late fees, nor cutoff service for lack of payment, and provide open hot-spots.

Phones

• Office Phone Communication Guidelines [26]

Recording Lectures

Technology Equipment Checkout in GH 221 has some cameras available for checkout with more on the way. We’re exploring recording solutions for classroom lecture capture that involve using tablets and/or document cameras.

Routing Forms/Documents

We’ll have AdobeSign up and running and instructions very soon.

Security

• Securely Working from Home [27] [pdf]

Zoom

• Access Zoom at: humboldtstate.zoom.us [28]

• Many helpful guides at: https://atguides.humboldt.edu/m/zoom/ [29]