vLinux is Unresponsive

System: 
VLinux
Status: 
Working
Issue start: 
Friday, September 14, 2018 - 11:30am
Estimated resolution time: 
Friday, September 14, 2018 (All day)
Who is affected: 
All persons logged onto vLinux/ERE-SSH via SSH or attempting to use the NoMachine Enterprise Client to access the vLinux graphical user interface. UPDATE The server was shutdown before noon to add additional CPU cores to the virtual machine to increase its ability to handle a higher number of users and running processes. The server has been back up since before noon and is functioning properly now.
Affected in what way: 
The server is unresponsive to both graphical and command-line interface commands. UPDATE The server was shutdown before noon to add additional CPU cores to the virtual machine to increase its ability to handle a higher number of users and running processes. The server has been back up since before noon and is functioning properly now.
Workaround: 
N/A
What happened: 
The number of users and the processes running on vLinux have exceeded the resources of the server. UPDATE The server was shutdown before noon to add additional CPU cores to the virtual machine to increase its ability to handle a higher number of users and running processes. The server has been back up since before noon and is functioning properly now.