Using HSU's Virtual Private Network (GlobalProtect)

HSU's Virtual Private Network (VPN) enables faculty and staff to access information on the campus network from off-campus. While it’s tempting to use one of the many personal VPNs available on the internet, these accounts are commonly used by phishers taking advantage of compromised HSU accounts and may well make you more, rather than less, vulnerable. It may also cause us to block your HSU account altogether. For this reason, HSU requires that staff and faculty wishing to connect in this way use only the campus-approved GlobalProtect software (GlobalProtect is replacing OpenVPN).

Before setting up your campus VPN connection, you will need to request that you are added to the appropriate Active Directory group; this will enable you to log in remotely.

Additionally, if you want to connect remotely to your on-campus computer, as well as, to the network, Desktop Support will need to confirm that your computer is configured to allow you to log in remotely. Once the above steps have been completed, continue as follows:


Request Access

  • From the Humboldt main web page click myHumboldt

 Image of myHumboldt tab

  • Click Account Settings

Click Account Settings

  • Click Requests then Request Access tab

Click Requests then Request Access tab image

  • Click to Include Self

Image to Include Self

  • In Section 2 - Select resources and permissions click the drop down arrow next to Find Roles By and click Search

Image to click drop down arrow next to Find Roles by. Select Search.

  • Click to Select (AD) Global Protect VPN & DUO

Image showing (AD) Global Protect VPN & DUO selected

  • Click Continue

Click Continue

  • Click Submit Request

Image showing Submit Request button


GlobalProtect - Start VPN Session

  • On Windows systems, the GlobalProtect application icon will be in the lower right system tray. Click once to open.

Image of GlobalProtect icon in system tray

  • Enter the portal address and Click Connect

Image of GlobalProtect login. Click Connect button.

  • Enter Username and Password and click Sign In

Image of Sign In window. Enter Username and Password and Click Sign In

  • GlobalProtect will show you have successfully connected

Image of GlobalProtect showing Connected


NOTE: For security reasons, please be sure to always disconnect when you are finished with your VPN session.




Need Help?

 Self-Service Troubleshooting

Call (707) 826-4357

Walk in to Library 208

Help Desk Hours

Monday - Friday 8am - 4:45pm

After hours emergencies:
Call UPD at 826-5555

System Status

Status System Est. resolution
Experiencing Problems Campus Macintosh Computers 08-22-19 5:00pm

Experiencing Problems Single Sign-On 08-23-19 5:00pm