Where Do I Store and Access My Files?

When you become associated with HSU, you are provided with a Google Drive account and a predetermined amount of storage space on the network, usually referred to as the U: drive. Faculty are also allocated a second drive, the T: drive, which is within the U: drive and allows for file sharing with students. In addition, students and faculty now have access to the K: drive, a cloud storage option in classrooms and labs provided by Google, after a quick one-time registration. Students and faculty should regard the K: drive as their primary storage option at HSU. 

Many departments have departmental shares (mapped drive). These mapped drive letters can vary, depending on role (student, staff) and departmental affiliation.

A note on backups

The most important reason to store your work on the network is so that it gets backed up regularly; ITS does not back up data stored on your local desktop or laptop computer. We don’t recommend using a USB drive as a primary storage device. USB drives can be used for backing up data but they are easy to lose and too likely to fail.

Your Storage Options

Depending on the kind of data you need to store, how and where you will use that data, and other factors, select the most appropriate storage approach for your work from the table below:


Personal mapped network drive (eg U:)

Departmental mapped network drive (eg T:, O: )

Group shared drive (eg G:)

USB drive

Google Drive (K: Drive) - requires registration

Best for:

Non-shared files you only need on campus

Files you need to share with other people on campus

Files you share with specific people on campus

For backup of files stored elsewhere

Files you want to use anywhere, collaborate, with flexible storage options

Self-service restore


Backed up


File size limit






Mapped drive


Self-service sharing

Accessible from off-campus


Unlimited storage

Files not modified by storage platform

Storage of Level 1 data permitted

* Registration required to use the Google K: drive

For additional advice on backing up your information or to talk about storage options, contact the Technology Help Desk at x4357

Need Help?

 Self-Service Troubleshooting

Call (707) 826-4357

Walk in to Library 101

Help Desk Hours

Spring Break Schedule

March 10-11 11am - 5:45pm

March 12-16 8am - 4:45pm

March 17 11am - 5:45pm

Normal Help Desk hours resume Sunday, March 18th

Monday - Friday 8am - 8pm

Saturday - Sunday 12pm - 8pm

After hours emergencies:
Call UPD at 826-5555

System Status

Status System Est. resolution
Going to be down Student Center/Faculty Center/PeopleSoft HCM 03-26-18 8:00am