Submitted by ddm1 on January 5, 2021 - 3:08pm
System:
Adobe Sign - Student logins
Status:
Working
Issue start:
Tuesday, January 5, 2021 - 3:01pm
Estimated resolution time:
Thursday, January 7, 2021 - 8:00am
Comments:
01-07-21 9:52am
We believe we have resolved the login problem with Adobe Sign, if you have login issues please contact the Help Desk.
01-06-21 3:49pm
We continue to work with Adobe to fix this issue, Currently, we can fix the problem on a case by case basis. If you try to use Adobe Sign and get the error "Your account has been deactivated. Please contact your support staff."
Please submit a Tech Help Desk ticket by emailing:
help@humboldt.edu
or visit:
https://hsu-forms.humboldt.edu/techhelp
01-05-21 3:01pm
We have received reports that student logins for Adobe Sign are not working. Students trying to login to Adobe Sign are getting the error "Your account has been deactivated. Please contact your support staff."
We are investigating the cause of the problem and have reached out to Adobe.