ChatGPT FAQ
Questions about ChatGPT at Cal Poly Humboldt? Below we’ve gathered responses to frequent or key questions about the tool.
What is ChatGPT Edu?
What is ChatGPT Edu?
ChatGPT Edu is a custom version of ChatGPT tailored for students, faculty, and staff at educational institutions. ChatGPT is generative AI technology that processes natural language, enhances productivity, and assists with teaching and learning.
How do I get ChatGPT?
How do I get ChatGPT?
Invitations to students, faculty, and staff went out on April 15th and will automatically be sent to those groups as the campus grows.
What about the environmental impacts of artificial intelligence?
What about the environmental impacts of artificial intelligence?
OpenAI’s data centers impact the environment through energy and water use. Their main partner, Azure, aims to be carbon negative by 2030, use 100% renewable energy by 2025, and achieve water positivity, zero waste, and net-zero deforestation by 2030.
Who is paying for the ChatGPT licenses?
Who is paying for the ChatGPT licenses?
There is no cost to individuals or departments; funded by the CSU Chancellor’s Office.
Why did the CSU purchase ChatGPT?
Why did the CSU purchase ChatGPT?
The CSU is committed to closing equity and accessibility gaps, providing access to high-quality AI tools to support academic achievement to its student and employee communities.
Who is eligible for ChatGPT?
Who is eligible for ChatGPT?
There are 500,000 user licenses available system wide. These licenses were purchased to cover employees and students only. Licenses are not intended for alumni, auxiliary employees, emeriti, Extended Education, non-matriculated students, or other campus community members such as volunteers and guests.
What type of ChatGPT license is available?
What type of ChatGPT license is available?
The CSU is providing ChatGPT Edu, a plan built for universities to responsibly deploy AI to students, faculty, researchers, and staff and to protect their privacy and intellectual property. OpenAI does not use Cal Poly Humboldt ChatGPT Edu data to train their underlying Large Language Models.
What are the usage/message limits in our ChatGPT Edu workspace?
What are the usage/message limits in our ChatGPT Edu workspace?
Coming soon.
Does the university track students’ usage within the platform?
Does the university track students’ usage within the platform?
Cal Poly Humboldt will not monitor individual user interactions or conversations with ChatGPT. Humboldt will collect basic use statistics to understand the extent of adoption and use, and data will only be reported in the aggregate. Individual responses, records, or identifying details will not be shared separately. Data will only be compiled and presented as a summary or group-level analysis.
Will my information be used to train AI models?
Will my information be used to train AI models?
The CSU’s agreement with OpenAI includes language that ensures your ChatGPT interactions and data are not used to train their underlying large language models or improve their services.
Can I create custom GPTs?
Can I create custom GPTs?
Yes, the ChatGPT Edu plan allows institutions to build custom GPTs tailored to specific courses or administrative functions, which can be shared within the campus workspace to enhance learning and operational efficiency. Custom GPTs require the use of the GPT-4o model. Users will be able to create and share GPTs with individual users using the invite feature.
Can I use ChatGPT on my mobile devices?
Can I use ChatGPT on my mobile devices?
Yes, OpenAI provides applications for various platforms, including iOS, Android, Windows, and macOS, ensuring users can access ChatGPT across different devices. Additionally, the applications can be configured for platform-specific integrations.
What data can I upload to ChatGPT?
What data can I upload to ChatGPT?
You can upload non-sensitive data that does not contain Level 1 (L1) classified information, as well as public or openly shareable data that does not require special access controls. De-identified data, which has been stripped of personally identifiable information (PII) or other sensitive details, is also permitted.
Additionally, you may upload non-copyrighted material that you have permission to share and process.
What if I already have a ChatGPT account under my humboldt.edu email address?
What if I already have a ChatGPT account under my humboldt.edu email address?
For current faculty, staff, and students at Cal Poly Humboldt who qualify for ChatGPT Edu and are using the Free plan, you will be prompted to archive or transfer your existing chat history into the Humboldt ChatGPT Edu workspace upon logging in after receiving your invitation.
If you are using a paid plan, your subscription will be deactivated once you are invited to the Humboldt ChatGPT Edu workspace. As with Free accounts, you will be prompted to archive or move your existing chat history into the Edu workspace upon login.
Please note that any custom GPTs you created previously may need to be recreated. GPTs in the Humboldt workspace are invite-only, and third-party GPTs require administrator approval.
If you are no longer affiliated with Cal Poly Humboldt, or are not eligible for ChatGPT Edu, your ChatGPT account associated with your @humboldt.edu email address will remain active but will not be connected to the University’s ChatGPT Edu workspace.
NOTE: Accounts made with vanity or non-username e-mail addresses (first.last@humboldt.edu) cannot be added to the ChatGPT Edu Workspace
Where can I get help with learning to use ChatGPT?
Where can I get help with learning to use ChatGPT?
The Center for Teaching and Learning has compiled GenAI resources on this page:
CTL Generative AI Tools
Additionally, self-paced learning resources are available below:
- OpenAI, LLMs & ChatGPT (05:34)
- Multimodality Explained (10:24)
- Introduction to Prompt Engineering (05:52)
- Introduction to GPTs (06:40)
- ChatGPT Search (05:43)
- Advanced Prompt Engineering (08:50)
- ChatGPT for Data Analysis (04:48)
Is ChatGPT accessible?
Is ChatGPT accessible?
At this time, the web browser version of ChatGPT has known accessibility barriers. These barriers may interfere with assistive technology, including screen readers.
Faculty should not require the use of ChatGPT Edu to complete assignments or assessments, unless you provide an alternate method that does not require ChatGPT.
The contract for ChatGPT Edu from the CSU Chancellor’s Office includes a commitment from OpenAI to fix the accessibility barriers.