Submitted by jw7001 on May 11, 2020 - 4:47pm
System:
Canvas LMS
Status:
Planned Maintenance
Issue start:
Friday, May 15, 2020 - 11:59pm
Estimated resolution time:
Saturday, May 16, 2020 - 2:00am
Comments:
05-11-20 4:31pm
Google Drive Integration in Canvas - undergoing maintenance May 15th at 11:59pm - full outage of Google in Canvas for 2 hours
Your Google Drive link in Canvas will not be working after 11:59pm on May 15th for two hours. The vendor provided information is below. The outage will be a full outage. Please try again after the maintenance window. If you have assignments due on May 16th, plan accordingly. During the outage, you should be able to submit assignments as a file upload once you download it from Google. Access to Google outside of Canvas will not be impacted.
How to download a google file: https://support.google.com/docs/answer/49114
How to submit a file in Canvas: https://community.canvaslms.com/docs/DOC-10663-421254353
Full text from Instructure:
In order to meet increased demand we'll be upgrading the capacity of the databases for our Google Apps and Office 365 LTIs on May 16th, starting at 1:00 AM MDT (7:00 AM UTC) which will last for up to 2 hours. If you have one of these tools installed in your account you may be unable to access that tool for the duration of this maintenance.