Submitted by ddm1 on December 16, 2019 - 8:36am
System:
Direct Access: Windows Laptops running Direct Access
Status:
Working
Issue start:
Monday, December 16, 2019 - 8:00am
Estimated resolution time:
Monday, December 16, 2019 - 5:00pm
Comments:
12-16-19 4:38pm
We have identified and fixed the problem with direct access. A restart of the computer is required to regain full functionality.
12-16-19 4:20pm
Laptop users trying to access campus resources with Direct Access are again having issues using those resources. Users have reported that Network shares and printing are having problems. We are investigating why Direct Acess is experiencing more problems.
12-16-19 9:36am
We have identified and fixed the problem with direct access. A restart of the computer is required to regain full functionality.
12-16-19 8:29am
Laptop users trying to access campus resources with Direct Access are having issues using those resources. Users have reported that Network shares and printing are having problems. We are investigating why Direct Acess is having problems.