GlobalProtect

GlobalProtect is CalPoly Humboldt's Virtual Private Network (VPN). GlobalProtect is required for faculty and staff to securely access digital resources on the campus network from off-campus.

To use GlobalProtect, select the option below that best describes your situation.

I am using…

• A campus owned Windows laptop computer (scroll down to GlobalProtect For Campus Owned Windows Computers)
• A campus owned Mac computer
• A personally owned Mac OR Windows computer
• A personally owned device that is none of the above

GlobalProtect For Campus Owned Windows Laptop Computers

GlobalProtect software is pre-installed on campus owned Windows laptop computers. It is necessary for ensuring Windows computers adhere to campus security standards.

Start GlobalProtect VPN Session

When you log in to a campus-owned Windows laptop computer you will be prompted to sign in to GlobalProtect. Sign in to GlobalProtect and accept the DUO prompt. You will have full access to the campus VPN. If you choose not to connect to GlobalProtect you can connect later.

The GlobalProtect application icon is in the lower right system tray.  This icon is grey when GlobalProtect is disconnected. Click the icon once to open GlobalProtect. (if the GlobalProtect  icon is blue then you are already connected)

Click Disconnect

Sign in to GlobalProtect and accept the DUO notification on your mobile device. Once you sign in and accept the DUO notification, every 10 days you will get a DUO prompt upon signing in to verify it is still you and refresh the VPN connection.  

 If you need assistance with GlobalProtect submit a Help Desk support request (ticket) or call the Help Desk at (707) 826-4357.

GlobalProtect For Campus Owned Mac Computers

To create your GlobalProtect VPN connection follow the three-step instructions below.

• Step 1: Request GlobalProtect VPN & DUO Access
• Step 2: Configure DUO Multi-factor Authentication
• Step 3: Install GlobalProtect

Step 1: Request GlobalProtect VPN & DUO Access

• Visit my.humboldt.edu web page

• Click Tools at the top of the page and then select Account Settings

• Click Requests then Request Access tab

• In Section 1 - Select a user select the checkbox Include Self 

• In Section 2 - Select resources and permissions click the drop down arrow next to Find Roles By and click Search

• Select the checkbox (AD/LDAP) GlobalProtect VPN & DUO

• Click the Continue button and skip to Section 5

• In Section 5 - Submit request click the Submit Request button

Global Protect will not work until the request has been approved. In most cases approval occurs within 15 minutes of the request submission.

Step 2: Configure DUO Multi-factor Authentication

DUO, CalPoly Humboldt’s multi-factor authentication tool, is used when connecting to the GlobalProtect VPN. Follow the link below to setup DUO on your mobile device:
Adding a Mobile Device to the CalPoly Humboldt Multi-factor Authentication System (DUO) Instructions

Step 3: Install GlobalProtect

• Open Self Service. You can find this on your Mac's dock or in the Go menu under Applications.
• Find and install GlobalProtect.

• After installing GlobalProtect, find the GlobalProtect icon on the Mac menu bar at the top of the screen.
• Verify that the Portal address is gp.humboldt.edu . 
• Select the Connect button.

• Type in your CalPoly Humboldt credentials and select the Connect button.

• When you see the window below be prepared to receive and respond to a DUO challenge.

• Once you have responded to the DUO challenge you should see the window below.

• You should now be able to access protected digital resources from your off campus location.