Submitted by ddm1 on January 7, 2026 - 8:29am
System:
ITS Ticketing System
Status:
Working
Issue start:
Tuesday, January 6, 2026 - 11:28am
Estimated resolution time:
Wednesday, January 7, 2026 - 12:00pm
Comments:
01-07-26 10:17am
Ticket processing should be working properly now. If you have any issues, please call the help Desk. 707-826-4357
01-07-26 8:28am
We are currently experiencing a technical issue that is preventing our ticketing system from automatically processing incoming email updates. As a result, responses and updates may be delayed. Our team is manually monitoring and updating tickets and will respond as soon as possible.