Jamf Pro Cloud and Mac Self Service Working

System: 
Jamf Pro Cloud and Mac Self Service
Status: 
Working
Issue start: 
Tuesday, December 2, 2025 - 2:00pm
Estimated resolution time: 
Tuesday, December 9, 2025 - 6:30pm
Comments: 
12-02-25 6:38pm
   Jamf Self Service for Mac and Automated Device Enrollment are now working.

12-02-25 4:35pm
   We are still investigating the issue between our Jamf Pro Cloud server and our directory services. Self Service for Macintosh is still unavailable. Next update at 6:30 PM.

12-02-25 2:44pm
   We are experiencing issues with logging into Jamf Self Service on the Macintosh and are currently investigating the issue. This is also affecting the ability to enroll/re-enroll systems in Jamf Pro.