ITS offers and supports standard configurations for new computing purchases, which meet the majority of needs for faculty and staff. Ideally, new computer purchases should be one of these configurations. If these configurations do not meet your needs, adjustments can be made for legitimate business purposes including grant and research use. ITS will provide a quote that includes approval to place the order in CSUBuy in the vendor’s portal/tile (e.g. Dell, CDWG, B&H) or using a purchase requisition in PeopleSoft (e.g. Granite). Please note there are changes coming to CSUBuy in Fall 2023.  If your item is not on the pre-approved list or to request a new computer, laptop, tablet, or printer quote, select this link: Request a quote for a computer device or a printer purchase.

Sustainability

ITS recommends hardware systems at Cal Poly Humboldt have an EPEAT Gold rating, whenever possible. For more information, please visit the Electronic Product Environmental Assessment Tool (EPEAT) website.  ITS can help assess products that meet this goal, and can help recommend a product that is not available with a Gold rating.

In an effort to be sustainable, used items, which still meet campus standards and are under a current warranty, are occasionally available from ITS. If you think a used item might meet your needs, please note that in your purchase ticket. Cascading, trickle-down, or repurposing of current hardware is highly discouraged and not recommended. Our approach is to refresh or replace computer devices over 5.5 years old and out of warranty. 

Warranty

Dell systems include a 5-year warranty with onsite, next-business-day coverage. Accidental Damage Protection is required for all Dell laptops and is bundled with Dell’s Pro-Support+ coverage. 

Apple systems come with a standard 3-year warranty or higher. AppleCare+ and device enrollment (DEP) are required for MacBooks which includes accidental damage protection.

All other devices would be covered by their standard manufacturer’s warranty.

Time to Receive Purchases

Apple and Dell purchases typically take two to four weeks to arrive on campus. A number of factors impact the time of arrival (CPU or memory shortages, pre-built vs custom-built configurations, general availability of the market, global supply chain issues, weather events, etc.). 

Dell, Apple, and Printer Details 

If the standard selections below do not meet your needs, other Dell OptiPlex, Latitude, Precision, and Alienware quotes are available upon request.  Most of the  standard systems have options for larger storage, memory, and other hardware specifications available upon request.