Working From Home Information

Here are a few suggestions to help you prepare for working remotely.

If you need something that’s not on this list, or run into trouble, please create a ticket.

Accessing your files

We recommend you migrate your local files to Google Drive.

If you need access to share drives, you can use VOffice

Access to special software

We have many titles you can install on your personally-owned computer:

Faculty and Staff: VOffice can be used to access on-campus services (like OBI and Nolij) and has the following software available:

  1. Adobe Acrobat DC

  2. Google Chrome

  3. Microsoft Office

  4. Mozilla Firefox

  5. Tableau Reader

  6. UAchieve 

To Access VOffice:

You will notice two options: VOffice and myHumboldt, choose which one you need:

  • VOffice will get you to a Windows desktop with the software listed above.

  • myHumboldt will connect you to the myHumboldt portal where you will be able to get into OBI, Peoplesoft, Dars, Nolij, Key Advisor Page, Campus Marketplace, etc.

If you need access to software that’s only on your workstation, please create a ticket and we’ll get you connected to VPN and remote desktop.

Students and Faculty: 

The Virtual Lab ( has been updated with more titles available for you to use online.

Library and labs remain open, in social distancing mode. You can still use these spaces.

Specially requested titles:

Remote Lab Computer Access:

Remote connections into lab computers

Instructions: Windows | Macintosh | ChromeOS (coming soon.)

Borrowing Equipment (Laptops, Webcams, headsets, etc.)

Staff and faculty will soon be able to check out out a laptop from Technology Equipment Checkout in GH 221. We are gathering what we have, and more are on the way. If you have/borrow a Chromebook, you can use VOffice or VLab (see above). Other equipment may be available, including webcams and headsets.

If you need to borrow the monitor, keyboard, and mouse from your office, go ahead (just be careful when transporting and take a picture of how the cables connect so you can reconnect when you get home). Make sure to bring everything back when we all return. 

Students can check out a laptop from the Library.

Internet options

  • Many other universities and colleges offer eduroam wireless, your credentials will work to get you guest access at any of them. Here is a map.

  • Altice/Suddenlink response: offers 30 MB internet to any new student subscriber free for 60 days.  No late fees or terminations for existing customers.

  • Comcast COVID-19 response: offers free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time.

  • Charter Free Internet offer for 2 months.

  • AT&T COVID-19 response: offers open hot-spots, unlimited data to existing customers, and $10/month plans to low-income families.

  • Verizon COVID-19 response: follows the FCC agreement*, adds 15 GB data to existing customers, waives overage charges.

  • Sprint COVID-19 response: follows FCC agreement*, provides unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge

  • We’re working on acquiring some hotspots, but quantities are extremely limited nationwide.

*FCC agreement stating that providers will waive late fees, nor cutoff service for lack of payment, and provide open hot-spots.


Recording Lectures

Technology Equipment Checkout in GH 221 has some cameras available for checkout with more on the way. We’re exploring recording solutions for classroom lecture capture that involve using tablets and/or document cameras.

Routing Forms/Documents

We’ll have AdobeSign up and running and instructions very soon.



Need Help?

 Self-Service Troubleshooting

Call (707) 826-4357

Walk in to Library 101

Help Desk Hours

Monday - Friday 8am - 8pm
Saturday - Sunday 12pm - 8pm

After hours emergencies:
Call UPD at 826-5555

System Status

Status System Est. resolution
Available All Systems

Full System Status Information