Securing Your Digital Life at HSU

Here's our Top Ten things to do to keep your online world safe:

  1. Use different account names and passwords for personal and HSU email accounts, and don’t have personal information sent to your HSU account
  2. Use strong passwords and store them in a secure password manager like KeePassX (Windows/Mac) or 1Password (Mac). Don’t write them down and NEVER share them.
  3. Keep your personal and HSU information separate, and don’t retain scanned bills or other personal documents on your HSU computer. Anything sent to your HSU email account or stored on HSU equipment may be produced as a result of a state business subpoena, Freedom of Information Act (FOIA) request, or public access request.
  4. Protect confidential information, store it appropriately, and familiarize yourself with the applicable laws and policies. Keep confidential printed information in locked cabinets and shred it once it’s no longer needed.
  5. Back up your data regularly – and make sure you can restore it.
  6. Don't store HSU official records in email. If it’s important enough to save, store it with your official HSU files in your HSU network folder or department share drive.
  7. Be aware of the ways phishers try to get your account information or personal data
  8. Keep your operating system and security software up to date – if you don’t, you won’t be able to connect to the HSU wireless network.
  9. Any software you install has the potential to be exploited by hackers, so only install applications from a trusted source. Using pirated software is illegal and can get you into a lot of trouble.
  10. Learn to be security-aware. HSU offers regular information security training sessions online – if you don’t receive an invitation, send an email to for more information or to ask any security-related questions.

If you have any questions or concerns about online security, please contact the Technology Help Desk or the Information Security office.

Need Help?

 Self-Service Troubleshooting

Call (707) 826-4357

Walk in to Library 101

Help Desk Hours

Spring Break Schedule

March 10-11 11am - 5:45pm

March 12-16 8am - 4:45pm

March 17 11am - 5:45pm

Normal Help Desk hours resume Sunday, March 18th

Monday - Friday 8am - 8pm

Saturday - Sunday 12pm - 8pm

After hours emergencies:
Call UPD at 826-5555

System Status

Status System Est. resolution
Going to be down Student Center/Faculty Center/PeopleSoft HCM 03-26-18 8:00am