GlobalProtect VPN For Personally Owned Computers

To create your GlobalProtect VPN connection follow the three-step instructions below.

  • Step 1: Request GlobalProtect VPN & DUO Access
  • Step 2: Configure DUO Multi-factor Authentication
  • Step 3: Install GlobalProtect

 

Step 1: Request GlobalProtect VPN & DUO Access

 browser bar

  • Click Tools at the top of the page and then select Account Settings

 toolbar

  • Click Requests then Request Access tab

requests

  • In Section 1 - Select a user select the checkbox Include Self 

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  • In Section 2 - Select resources and permissions click the drop down arrow next to Find Roles By and click Search

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  • Select the checkbox (AD/LDAP) GlobalProtect VPN & DUO

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  • Click the Continue button and skip to Section 5

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  • In Section 5 - Submit request click the Submit Request button

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Global Protect will not work until the request has been approved. In most cases approval occurs within 15 minutes of the request submission.

 

Step 2: Configure DUO Multi-factor Authentication

DUO, CalPoly Humboldt’s multi-factor authentication tool, is used when connecting to the GlobalProtect VPN. Follow the link below to setup DUO on your mobile device:
Adding a Mobile Device to the CalPoly Humboldt Multi-factor Authentication System (DUO) Instructions

 

Step 3: Install GlobalProtect

Macs and Windows Computers
  • Go to gp.humboldt.edu and enter your CalPoly Humboldt computer credentials.
  • Download the GlobalProtect agent that corresponds with your computer’s operating system.
  • Run the agent that you downloaded and follow the instructions.
Chromebooks

 

If you need assistance with GlobalProtect submit a Help Desk support request (ticket) or call the Help Desk at (707) 826-4357.

Need Help?



 Self-Service Troubleshooting

Call (707) 826-4357

Help Desk

Summer 2024 Hours


Monday - Friday 8am - 4:30pm

After hours emergencies:
Call UPD at 826-5555

System Status

Status System Est. resolution
Planned Maintenance Pay-for-Print 05-24-24 5:00pm