To create your GlobalProtect VPN connection follow the three-step instructions below.

• Step 1: Request GlobalProtect VPN & DUO Access
• Step 2: Configure DUO Multi-factor Authentication
• Step 3: Install GlobalProtect

Step 1: Request GlobalProtect VPN & DUO Access

• Visit my.humboldt.edu web page

• Click Tools at the top of the page and then select Account Settings

• Click Requests then Request Access tab

• In Section 1 - Select a user select the checkbox Include Self 

• In Section 2 - Select resources and permissions click the drop down arrow next to Find Roles By and click Search

• Select the checkbox (AD/LDAP) GlobalProtect VPN & DUO

• Click the Continue button and skip to Section 5

• In Section 5 - Submit request click the Submit Request button

Global Protect will not work until the request has been approved. In most cases approval occurs within 15 minutes of the request submission.

Step 2: Configure DUO Multi-factor Authentication

DUO, CalPoly Humboldt’s multi-factor authentication tool, is used when connecting to the GlobalProtect VPN. Follow the link below to setup DUO on your mobile device:
Adding a Mobile Device to the CalPoly Humboldt Multi-factor Authentication System (DUO) Instructions

Step 3: Install GlobalProtect

Macs and Windows Computers

• Go to gp.humboldt.edu and enter your CalPoly Humboldt computer credentials.
• Download the GlobalProtect agent that corresponds with your computer’s operating system.
• Run the agent that you downloaded and follow the instructions.

Chromebooks

• Installing GlobalProtect on a Chromebook

If you need assistance with GlobalProtect submit a Help Desk support request (ticket) or call the Help Desk at (707) 826-4357.