Your Digital Life at HSU

Here's our Top Ten things to do to keep your digital life running safely and smoothly while you're here:

  1. Use different account names and passwords for personal and HSU email accounts, and don’t have personal information sent to your HSU account
  2. Use strong passwords and store them in a secure password manager like KeePassX (Windows/Mac) or 1Password (Mac). Don’t write them down and NEVER share them.
  3. Keep your personal and HSU information separate, and don’t retain scanned bills or other personal documents on an HSU-owned computer. Anything sent to your HSU email account or stored on HSU equipment may be produced as a result of a state business subpoena, Freedom of Information Act (FOIA) request, or public access request.
  4. Protect confidential information, store it appropriately, and familiarize yourself with the applicable laws and policies. Keep confidential printed information in locked cabinets and shred it once it’s no longer needed. Never store HSU official records in email.
  5. Be aware of the ways phishers try to get your account information or personal data
  6. Back up your data regularly – and make sure you can restore it.
  7. HSU provides a free secure wireless network on campus through eduroam (educational roaming). Here's how to connect to eduroam. Note that the old HSUNetwork has been retired, effective summer 2018.
  8. Keep your operating system and security software up to date – if you don’t, you won’t be able to connect to the HSU wireless network.
  9. Any software you install has the potential to be exploited by hackers, so only install applications from a trusted source. Using pirated software is illegal and can get you into a lot of trouble.
  10. Students - take advantage of the HSU Mobile app to stay on top of what you need to do and when - and get it done.

Learn to be security-aware

HSU offers regular information security training sessions online – if you don’t receive an invitation, send an email to iso@humboldt.edu for more information or to ask any security-related questions.

If you have any questions or concerns about online security, please contact the Technology Help Desk or the Information Security office.

Need Help?



 Self-Service Troubleshooting

Call (707) 826-4357

Walk in to Library 208

Help Desk Hours

2018 Fall Break Schedule (November 16th - November 25th)

November 16, 8am - 5pm

November 17 - 18 Noon - 5pm

November 19 - 21 8am - 4:45pm

November 22 - 23 Closed

November 24 - 25 Noon - 5pm

After hours emergencies:
Call UPD at 826-5555

System Status

Status System Est. resolution
Going to be down All Systems Maintenance 11-18-18 11:00am

Having Trouble Computer Labs and Office Computers 12-31-18 7:00pm